Shipping policy

At Waipu Extracts, we strive to provide a straight forward purchasing experience. Please take a moment to review our shipping policy.

Shipping Rates:

  • Free shipping on all orders NZ and Australia.

Processing Time:

  • All orders are processed within 1 business day after the order is placed.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Time:

  • Once your order is processed, it will be shipped with an estimated delivery time of: NZ 1ย - 4 days / AUS 4 - 10 days

  • You will receive a shipping confirmation email with tracking information as soon as your order is on its way.

Delays:

  • Please note that delivery times may vary slightly due to carrier delays, weather conditions, or other unforeseen circumstances beyond our control.

Order Tracking:

  • You can track your order using the tracking link provided in your shipping confirmation email or by visiting our website and entering your order number.